MAKE UAE PAPERLESS

Every customisation inside your package is configured free of cost.

See the policy
+971 4 874 1144 info@globosoft.ae
DXBAUHSHJAJMFUJRAKUAQ +971 50 867 7990

SUPPORT

Help from Bur Dubai, around the clock

24/7 support in English and Arabic, from people who know what a MOL ID is and why a SIF file bounced. Included in every package.

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Office hours Monday–Friday, 9:00–18:00 GST · Support cover 24/7

FOUR WAYS TO REACH US

However you get in touch, a human answers

Call

+971 4 874 1144

WhatsApp

Message the team

Email

info@globosoft.ae

In-platform

Clients raise tickets against the record in question

WHAT'S INCLUDED

In every package, at every size

  • 24/7 support in English and Arabic
  • Implementation and data migration
  • Training for HR, finance and your PRO team
  • All statutory updates as the law changes
  • Customisation within the package, free
  • One parallel payroll month before you switch

SELF-SERVE FIRST

The five things employees ask HR most

Payslip copies, leave balances, salary letters, missed punches and insurance cards — all answered by the employee app without a human in the loop. Which means the support you do need is about the interesting problems, not the routine ones.

See the self-service app · Read the FAQ · Browse the guides

FAQ

Support questions

24/7 support from the Dubai team in English and Arabic, included in every package — not a paid tier. Statutory updates ship as part of the service too.

Phone +971 4 874 1144, WhatsApp, or email info@globosoft.ae. Existing clients also raise tickets in-platform, where the request is linked to the record it concerns.

Yes — implementation, data import and training are included. Bulk import handles up to 5,000 employees per file, and most clients run one parallel payroll month before switching over.

Their own HR administrator, for access and data questions. Employees do not contact us directly — the mobile API resolves each person from their login token, so an employee only ever sees their own data anyway.

The statutory configuration is updated as part of the service. When a ministerial resolution changes a rate or a rule, that is our work to do, not a change request for you to fund.

Not a client yet? Start with a demo

Book a walkthrough and we'll take one of your real cases — a new hire, a payroll month, a visa renewal — and run it end to end in front of you. It takes about 45 minutes, and you'll leave with a clear yes or no.

Book a Free Demo Chat on WhatsApp

Prefer to talk? Call +971 4 874 1144 or email info@globosoft.ae